Global Settings
Global Settings is where super-admins configure system-wide defaults: plugin instances, resource pricing, rate limits, and BI classification.
The Settings page requires Super-Admin role access.

The settings page is organized into tabs.
For model catalog and provider credentials management, see Models.
Plugin Instances Tab
Manage global plugin instances that provide file storage, embeddings, vector search, sandboxing, document processing, and file generation.

Plugin Types
| Type | Description |
|---|---|
| Storage | File storage backends |
| Embedding | Text embedding models |
| Vector Store | Vector databases for semantic search |
| Processor | Document parsing and extraction |
| Generator | File generation (PDFs, images, etc.) |
| Sandbox | Sandboxed code execution environments |
Filtering
Filter by plugin type using tabs: All, Storage, Embedding, Vector Store, Processor, Generator, Sandbox.
Managing Instances
- Browse Plugin Classes — View available plugin classes and their capabilities
- Create Instance — Create a new instance from a plugin class
- Edit — Modify instance configuration
- Test Health — Verify the instance is working
- Set as Default — Make this instance the system default for its type
- Delete — Remove the instance
Each instance shows its name, description, type, plugin class, status (Active/Default/Inactive), and tags.
Resource Pricing Tab
Configure pricing rules for resource consumption tracking and billing.
Pricing Table
Filter by resource type (All, LLM, Embedding, Plugin) using tabs.
Each configuration shows:
| Column | Description |
|---|---|
| Resource | Resource name and type |
| Pricing Mechanism | Subscription, Flat, or Tiered |
| Rates | Summary of pricing rates |
| Reset Policy | When usage counters reset |
| Limits | Soft and hard usage limits |
| Status | Active/Inactive |
Pricing Mechanisms
| Mechanism | Description |
|---|---|
| Subscription | Fixed cost per period |
| Flat | Simple rate per unit |
| Tiered | Volume-based pricing with multiple tiers |
Adding a Configuration
Click Add Configuration to create a pricing rule.
Basic section:
- Resource type, ID, display name, status
Pricing section:
- Pricing mechanism, rates, tiers (for tiered pricing), reset policy
Limits section:
- Soft limit (warning threshold by quantity or cost)
- Hard limit (maximum allowed by quantity or cost)
- Alert webhook URL for limit notifications
Seed Defaults
Click Seed Defaults to auto-populate pricing configurations for all registered models based on their input/output costs.
Rate Limits Tab
Configure system-wide request rate limiting.
Global Configuration
- Enable/Disable toggle for global rate limiting
- Request Limits:
- Per Second (burst limit)
- Per Minute (sustained limit)
- Per Hour (quota limit)
- Upload Limits: Per Minute, Per Hour
- Download Limits: Per Minute, Per Hour
Override Configurations
A table showing assistant-specific or role-specific rate limit overrides.
Rate limits follow a resolution order: Role → Assistant → Global → Environment Defaults. The most specific matching limit applies.
Business Intelligence Tab
Configure BI classification and knowledge gap detection.
Classification Settings
| Setting | Description |
|---|---|
| Enable Classification | Toggle automatic conversation classification |
| Classification Model | LLM used for classification (models grouped by Budget/Standard/Premium with cost displayed) |
| Classification Schedule | When to run classification (presets: Hourly, Every 6 hours, Daily, Weekly, or custom cron) |
| Batch Size | Number of sessions to classify per batch |
Knowledge Gap Detection
| Setting | Description |
|---|---|
| Enable Gap Detection | Toggle automatic knowledge gap detection |
| Similarity Threshold | How similar questions must be to group together (slider: 50–99%) |
| Embedding Model | Model used for semantic similarity matching |
Recommended Configuration
- Classification Model: Use a budget model (e.g., Claude Haiku) for cost-effective classification
- Schedule: Daily at 2 AM to avoid peak usage hours
- Batch Size: 30–50 sessions balances throughput and API costs
- Similarity Threshold: 85% is a good starting point; increase if getting too many false positives
Next Steps
- Models — LLM model catalog and provider credentials
- Users & API Keys — Manage portal users
- Usage & Billing — Monitor costs
- Business Intelligence — View BI analytics